A little support.

Finding your campus

Choose your college or university during setup to see services at your campus. Student Studio is built for campuses across the US and Canada. If you need to update your choice, open your profile settings and choose a new campus.

Try the institution’s full name if a search does not find it. If you still need help, send us the school’s name and location. A campus selection does not verify someone’s enrollment or credentials.

Listing a service

Open Sell and create a listing with a title, category, description, price, and an optional photo. Listing text and the photo go through a safety review before publication. You can edit, pause, reactivate, or remove your listings from Sell.

If a listing does not pass review, follow the message in the app and revise the description or photo. If the review service is temporarily unavailable, your changes are not published; try again later. Contact support if you believe a decision was a mistake.

Booking and payment

Message a seller from their listing, or send a booking request with the proposed time, duration, location, and total. Choose USD or CAD for the agreement. A request becomes a confirmed booking only when the seller accepts it; sending one does not reserve availability.

You can review requests in the conversation’s booking screen. The seller can confirm or decline a request, and either participant can cancel a confirmed booking. To change the details, cancel the existing request or booking and agree on a new one.

Browsing, listing, messaging, and booking requests are free. Sellers set their own prices, and service payments are arranged directly between students. Student Studio does not process payments or issue refunds for payments made to another student. Discuss the service, total, and cancellation arrangements before paying.

Messages and notifications

Your conversations are in Inbox. New conversations start from services on your selected campus. If alerts are missing, check Student Studio’s notification permissions in your phone settings and make sure you are signed in to the right account.

Report a concern

Use Report on a listing, profile, or message to flag spam, harassment, inappropriate content, scams, or a safety concern. You can also block a person through their profile’s actions. For concerns you cannot report in the app, email support with the relevant listing or profile name and a description.

If someone is in immediate danger, contact local emergency services. For concerns involving a child, see our child safety standards.

Your account and data

Open Settings → Account & security to manage your sign-in details. For account removal, follow our account deletion instructions, including how to request deletion without the app. Read our privacy policy for more about your information.